Hi, I’m Stephanie. I design complex systems the way clinicians actually think and work. Grounded in strategic research and my previous experience as a clinician, I reframe structural problems and deliver measurable impact.
Interoperability: Increasing Transparency
PROBLEM: The existing document labeling system made it difficult for healthcare providers to determine a document's contents without opening it—and opening it meant permanently adding it to the patient record.
CHALLENGE: Give clinicians visibility and control without disrupting established clinical workflows or requiring a complete system overhaul.
IMPACT: Feature satisfaction increased from 47% to 85% and designed an experience that gives clinicians autonomy and clarity over the interoperability process.
Looking For More Definition: What’s Considered To Be An “Event” To A Clinician?
PROBLEM: The electronic health record organizes information around disconnected documents. Users are forced to piece together context at critical moments of care.
CHALLENGE: Redefine how documentation is structured to better align with clinicians’ mental models, without redesigning the entire system overnight.
IMPACT: Defined a core concept of a “care event” as a new organizing principle. This term is now a shared language when discussing healthcare journeys and directly informed a feature to connect resulting documentation, an incremental step toward event-centric architecture.
Enhancing Patient Safety Through Better UX: Redesigning the Vitals View for Operative Nurses
PROBLEM: Operative nurses need a reliable, simple vitals recording system to make clinical decisions without compromising patient care.
CHALLENGE: Design a solution that improves how clinicians access and interpret vitals in high-stakes clinical moments.
IMPACT: Standardized vitals formatting across surgical stages, reducing potential for interpretation errors. Eliminated cross-workflow navigation. Validated through usability testing with 20+ participants - 75% of tasks completed without struggle.